Standards & Compliance
Licensed, insured, and auditable.
Every engagement runs under CASA licensing, ISO-referenced methodology, and $10M public liability coverage. Here is exactly what that means.
Regulatory
CASA Licensing
The Civil Aviation Safety Authority (CASA) regulates all commercial drone operations in Australia. We hold both individual pilot licences and an organisational operating certificate.
Remote Pilot Licence (RePL)
Every pilot holds a current RePL issued by CASA. This means they have passed aeronautical knowledge exams, completed practical flight assessments, and hold a current aviation medical. For clients, a RePL confirms the pilot is qualified to operate commercially, not just recreationally.
Remote Operators Certificate (ReOC)
The business itself holds a ReOC, which is the organisational licence to conduct commercial drone operations. A ReOC requires documented procedures, maintenance schedules, risk management frameworks, and operational manuals reviewed by CASA. It is the difference between a sole operator and a regulated business.
Sub-2kg Category
Our compact platforms (Mavic 3 Pro, Mavic 4 Pro) fall under the Sub-2kg excluded category. This allows operations in more locations with fewer airspace restrictions while still requiring RePL qualifications. Ideal for residential roof inspections, real estate shoots, and urban sites.
Sub-25kg Category
Enterprise platforms (Matrice 350 RTK with sensor payloads) operate under the Sub-25kg category. These require full CASA operational approvals, flight plans, and risk assessments. Used for mapping, LiDAR, and thermal inspections where heavier payloads are required.
Methodology
ISO Standards
Our inspection and audit procedures reference international standards for thermography, condition monitoring, and quality management.
Building Envelope Thermography
Defines the methodology for using infrared thermography to detect thermal irregularities in building envelopes. We follow this standard for roof moisture detection, insulation gap identification, and air leakage assessments. It specifies minimum temperature differentials, environmental conditions for valid captures, and reporting requirements.
Machinery Condition Monitoring (Thermography)
Covers infrared thermographic inspection of rotating machinery, electrical equipment, and mechanical systems. Applied when inspecting solar inverters, switchboards, and building plant. Specifies emissivity correction, reflected temperature measurement, and anomaly severity classification.
Audit Management Systems
Guides our internal audit procedures for inspection quality. Every report goes through a documented review process. Non-conformances are tracked and closed out. This standard ensures our inspection methodology is repeatable, verifiable, and defensible.
Local Compliance
Australian Standards
Deliverables reference the relevant Australian Standards so engineers, surveyors, and compliance officers can rely on the data without revalidation.
Survey Accuracy
Specifies accuracy classes for spatial data. Our aerial mapping outputs target Class B horizontal accuracy (better than 50mm with ground control points). Photogrammetry and LiDAR deliverables include accuracy statements referencing this standard so engineers and surveyors can rely on the data.
Facade Access
Covers permanent installations for building facade access. We reference this standard when inspecting BMU rails, davit sockets, and anchor points from the air. Drone inspection reduces the need for rope access or scaffolding while still capturing the data these systems require for compliance.
National Construction Code
Several Australian states require cladding audits under NCC and state-specific legislation (Victorian Cladding Safety Authority, NSW Design and Building Practitioners Act). Our drone facade inspections capture the imagery, thermal data, and defect mapping that registered engineers need for cladding compliance reporting.
Risk Management
Insurance & Risk
$10M public liability is not a marketing number. It is a site access requirement for the commercial, government, and infrastructure sites where we operate.
What $10M covers
Our public liability policy covers property damage, personal injury, and third-party loss arising from drone operations. This includes flyaway incidents, camera drops, and collisions. It covers operations over occupied buildings, near roads, and on active construction sites.
Why it matters for your site
Many commercial sites, strata buildings, and government facilities require contractors to hold a minimum of $10M public liability before issuing a work permit. Hobby operators and low-coverage operators cannot legally work on these sites. Our coverage meets the threshold that principal contractors and facility managers require.
How we differ from hobby operators
Recreational drone pilots carry no commercial insurance. Consumer-grade policies typically cap at $1M to $2M. Our $10M policy is underwritten for commercial aerial operations specifically, including thermal sensing, LiDAR, and operations in controlled airspace.
Data Handling
Data Security & Privacy
Drone inspections capture detailed imagery of private property. We treat that data with the same controls as engineering consultancy records.
Australian data sovereignty
All inspection data is stored on Australian-hosted servers. We do not use offshore processing unless explicitly agreed. For government and defence clients, we maintain air-gapped storage options.
Encryption and transfer
Data at rest is AES-256 encrypted. Data in transit uses TLS 1.3. Deliverables are shared via secure download links with expiry, not email attachments. Client portals are access-controlled per project.
Retention and deletion
Raw imagery and reports are retained for 24 months unless a longer period is agreed. Clients can request deletion at any time. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Work with a licensed operator.
Send us your site details. We will confirm our licensing covers the location, provide a fixed-price quote, and schedule within the week.
Request Quote